What To Expect During Installation

Here is a step-by-step process of what will happen during installation in your home. Please refer to this or you can download the form.

SCHEDULE DATES


  1. Installation/Electrical:_____________________________
  2. Duct Vac & Seal: ________________________________
  3. Confirmed by: __________________________________

PAYMENT


  1. Payment in full (paid by):______________________
  2. Wells Fargo:________________________________
  3. Down payment of: ______________________ Date:_____________________
  4. Remaining payment of:__________________ Due on:___________________

WHAT TO EXPECT ON INSTALLATION DAY


  1. Install crew will arrive between 8:30 - 9:00 am.
  2. Installers will ask to see where the furnace and heat pump/AC is located.
  3. They will explain what they will be doing during the day.
  4. Installers will disconnect old equipment and start putting in new equipment.
  5. Installers will do a complete walk-though on your new equipment, filter changing and how to operate the thermostat.
  6. Complete all paperwork and reminder of Trane survey and warranty.
  7. Collect any unpaid balance or sign financial paperwork.

WHAT TO EXPECT FROM ELECTRICIAN


  1. Electrician will show up a few hours after the Installer.
  2. Electrician will need access to panel box.
  3. Electrical connection for furnace; may require a junction box.
  4. Electrical connection for heat pump/AC; may require a new disconnect box.
  5. Electrical inspection schedule with owner on site.

CUSTOMER EXPECTATIONS


  1. Please provide access to furnace and outdoor unit and remove all valuable items away from equipment and access .points because equipment is large and bulky.
  2. Please keep children and pets out of work area due to sharp items used during install and can cause injury.
  3. ______________________________________________________

PROCESS OF DUCT VAC AND AEROSEAL


  1. Electrical panel; electricity may be shut down as needed.
  2. Crawl space access available if needed to inspect and seal duct work.
  3. Access to all grills and registers.

Technician Expectations/Process


  1. Drop cloth is placed on your floors/carpets; technicians will clean up each day.
  2. The installation process takes approximately a full day (9am - 5pm) depending on size of your home.
  3. NOTE: If more time is required, we will let homeowner know as soon as possible.

DAYCO WILL PROVIDE THE FOLLOWING


  1. Dayco will remove old indoor and outdoor units.
  2. NOTE: Please let technicians know if you would like to dispose of the units yourself.
    Seasonal Reminders
  1. Please call us every 6 months and we will make sure your warranty stays valid by maintaining your system.
  2. You will receive TRANE warranty information; please read carefully for further instructions.
  3. TRANE will send you a survey; to provide the best quality service possible, we would appreciate your comments.

Permits will be pulled by Dayco and you will be given information by technicians.
For more information please contact us at (509) 586.9464